Design for ArtCenter

Research about working and living in ArtCenter

This is a home base research project related to ArtCenter's living and working environment. ArtCenter College of Design is well known for its high-pressure work style and has a unique culture about 'up all day and up all night'. Through the research, we are trying to understand how ArtCenter students gain energy and keep motivated, and apply these insights to the new dormitory design, to provide a suitable and creative space for ArtCenter students to live in.

Project Background

ArtCenter plans to build new living spaces for 1,000 students, but basic surveys have not found the true needs of students.

In order to create a comfortable living space for students, ArtCenter has designed some questionnaires to collect students’ opinions, but the survey only stays on the surface, and further research is needed to discover students’ deep-seated needs.

How can we design a research and understand the deeper level of ArtCenter Students’ need?

Research Methodology

Sanders Research Diagram

Conduct interviews, observations, and generative sessions to reach a deep level of user research.

Research Process

Research starts from defining the objective statement, and generate knowledge goals related to the statement, and we find valuable insights by listening to users’ stories.

Expertise Input and Secondary Research

Experts from different fields shared their professional knowledge and recent research outcome about space, architecture and psychology, which helped us think through the research topic wider and deeper.

Michelle Samura

Expert in the intersections of space, race and education

Melissa Steach

I-O phychologist, author, artist

Leign Anne Jones

Architect specializes in the design of higher education facilities

Mural.Rollin Homer

Architect of ArtCenter housing programe

"Opportunities to be ‘alone but not lonely,’ to personalize space, and to feel some ownership of a space are important for students’ well-being and sense of belonging.

MICHELLE SAMURA

Research Design

In order to get insights from ArtCenter students, who always have intense workloads and have to keep a high energy level and motivation, we decided to focus on how ArtCenter students gain full energy in their living space.

Three knowledge goals with different research methods are designed to meet the goal.

User Interview

5 ArtCenter Students from different countries and majors were recruited and shared their living and working stories.

Zhaoyue 🇨🇳
Lucy 🇺🇸
Dasha 🇨🇦
Jun 🇰🇷
Omar 🇪🇸

I’m interviewing Omar, who is a busy transportation design student, but still keeps a passionate and creative lifestyle with tons of hobbies. He shared a series of methods and thoughts about how he keeps energy and manages his time.

Zhaoyue put his pink art center hat in a prominent position in the bedroom, trying to use colorful elements to boost his spirits when he is crazy and tired.

When we asked "Who are you when you are the most energetic", Zhaoyue is constructed like this. We tried to find inspiring insights by using Lego tools to have some conversations with more open and abstract questions.

Our research team took a group photo with the interviewee.

Photo journal is a good way to warm up and start an interesting conversation with interviewees.

We conducted a professional procedure for each interview, including an interviewer, a photographer, a notetaker and a video shooter.

Digital Interview Solutions During Covid Situation

During the quarantine period, we transferred our research online and used a variety of digital research tools through the online collaboration platform (Miro/Mural).

Research Analyse and Findings

Based on user interview recordings and notes, we collected all inputs and analyzed them from different perspectives, including activities, interactions, people, objects, environment, etc. And created user experience framework, journey map and PNSTIO framework. The final outcomes were four pairs of insights and opportunities.

Subtle things are essential for recovery and gaining energy.

ArtCenter students have a lot of ways to deal with high-pressure workloads and they are proud of their achievements. Based on user interviews, we found that except for their own motivation and passion, there are also some subtle elements that may help gain energy in an unconscious way. And it is these subtle things that mark ArtCenter unique and are the true need of ArtCenter Students.

There are four subtle elements that may help gain energy:

Belonging and Identification
Proper
Arrangment
Unexpected Moment
Social
Trigger

Belonging and Identification

This is ArtCenter student store, these products with school logo are very popular than other normal products. Students are proud of this orange dot.

Belonging and identification

Belonging and identification is the core motivation for ArtCenter students to gain energy. Nearly everyone here is proud of studying at ArtCenter and they show that orange dot everywhere, especially on their cars. This sense of belonging and identification makes students feel like it’s worthy to spend time and work harder, it brings self-driven energy and also a good self-achievement feeling when having these logos around.

Opportunity

The dormitory needs to bring sense of belonging and ownership, show to both students themselves and the outside world. Bring design elements from school buildings and logos, create space to show students’ work are helpful to gain energy and make the dormitory more enjoyable to stay.

Proper Arrangement

This is ArtCenter GradID workshop, where students explore design ideas, make prototypes and build product models. Tools and equipment are neatly arranged and there is a clear understanding of how to manipulate everything.

Well-prepared food boxes for energy supplement.

Sometimes when schedule goes crazy, students don’t have any extra time to eat, sleep and relax. For long-term work, they prepare food boxes in advance to maintain energy.

Proper Arrangement

Proper arrangement and a clear sense of order are the foundation of keeping energetic. When students know exactly what to do at what time, and feel confident about to deal with any issues, they will feel much more calm and become more productive with higher energy. Chaos and lose control are time-consuming and unbearable during busy work.

Opportunity

The dormitory also needs to have a clear sense of order, all equipment should be well introduced and guided. And some extra prepared and well-organized food or other supplement are especially appreciated during the crazy times (midterm and final).

Unexpected moment

This is a pre-class assignment critique. Students show their work on the wall. It’s funny to see a bunch of eggs align together and an unexpected joy moment is created.

Unexpected moment

When students feel exhausted facing endless assignments and tasks, some unexpected moments that arouse surprising feelings may wake them up, make them jump out from tired bodies and brains,  and bring fresh air around the space.

Opportunity

The dormitory can include some changeable elements and create unexpected moments for students to experience. Moments that make students feel ridiculous, funny or inexplicable are more inclusive in ArtCenter and would be welcoming and appreciate.

Social Trigger

When finishing midterm presentation, it is a rare chance that people can have a little time to hang out and relax.

Social Trigger

Social is hard in ArtCenter since everyone is busy working here and there, however, when they finally get a great reason to celebrate and have fun together, they feel relax a lot and gain more energy though it is not expected at the beginning.

Opportunity

The dormitory should create more social triggers and encourage students to interact with others more. There should be a balance between enough isolation space and a proper social area.

At the end...

ArtCenter dormitory is under construction with these meaningful insights and opportunities being considered, we are glad that the school takes students’ needs seriously and applies real design efforts to the real world.

ArtCenter Dormitory Plan

Back to Homepage